Contact

Let’s talk
builds.

Custom paint, frame sizing, component options or help choosing a bike model — reach the people who will actually assemble your bike.

01 — Send a message

General & custom build enquiry.

One form for everything: general questions, product questions, custom paint and full build enquiries. Tell us the terrain you ride and we’ll help you narrow it down.

Enquiry type

We use your details only to answer your enquiry and discuss your build. No marketing lists, no sharing with third parties. Prefer to talk? Call (919) 339-1841.

02 — Reach the workshop

Email

info@crossbikeconc.com

The public contact address on the live store. Some FAQ pages also reference a personal address — please use the address above unless you have been told otherwise.

Service area

Raleigh, Durham & the North Carolina Triangle

Local pickup and direct delivery are offered across the Triangle. There is no public showroom address — arrangements are made directly with the workshop.

What to include

  • Terrain you ride most, and how far
  • Height and inside leg if you want sizing help
  • Bike model you're leaning toward (or nothing at all)
  • Any finish or component ideas